Privacy Policy 2018

Whitehaven Harbour Commissioners (a Statutory Harbour Authority and Trust Port)
Registered address – 27 Lowther Street, Whitehaven, Cumbria, CA28 7DN
Data Protection Officer contact details –
Phone Number 01946 590 515

Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

Who are we?
Whitehaven Harbour Commissioners (hereafter referred to as WHC) is the data controller (contact details above). This means it decides how your personal data is processed and for what purposes.

How do we process your personal data?
When entering into any transaction with WHC or incur any obligations to WHC, you agree to provide us with your personal data. It is your responsibility to ensure that the data provided is kept up to date by advising us of any changes applicable. This data is retained for contact, analysis, statistical purposes and to assess whether any fees or dues are payable to WHC.
WHC complies with its obligations under the General Data Protection Regulations by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
The purpose of the processing of data is to ensure compliance with any obligations to pay fees or dues you may have when you entered and remained on any land, including the Harbour, owned by WHC and for the legitimate purpose of pursuing any person who may become liable for payment of any such fees or dues.

Our lawful bases for processing data is;
  • The processing is necessary for a contract which has been entered into.
  • The processing is necessary for the assessment of whether any fees or dues are payable to WHC.
  • To ensure safety and security and help deter/detect crimes
Where your data is obtained it will be retained for up to 6 years. Where there is an unpaid fees or dues, the data will be held for sufficient time to enable the fees or dues to be settled, by you or another person and resolve any dispute. However, your data will not normally be held for longer than 6 years in such circumstances. In some circumstances your data may be held for longer than 6 years. Examples of when we may hold your data for longer are;
  • When there is an ongoing dispute which requires us to hold the data for longer than normal.
  • Where a court order has been made allowing us to pursue outstanding debt after the expiration of 6 years.
Your personal data may be shared with third parties. This may include, the Marine Management Organisation, debt recovery companies, solicitors and bailiffs to pursue any outstanding debts.

Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -
  • The right to request a copy of your personal data which WHC holds about you;
  • The right to request that WHC corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for WHC to retain such data;
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable.
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, where applicable.
  • The right to lodge a complaint with the Information Commissioners Office.
Please email us at WHC: (ensure you provide proof of identification when emailing) if:
  • you object to your personal details being processed, or
  • you believe WHC hold the incorrect details for you and would like WHC to rectify the data WHC hold, or
  • you would like WHC to delete the data WHC hold for you, or
  • you would like to restrict how WHC processes your data, or
  • if you entered into a contract with WHC and would like a copy of the data WHC hold about you in a format which can easily be transferred to another provider.
Please note that you have the right to request the above, however, when WHC receive your requests WHC may object to your request if WHC do not agree with it. However, if you do make the request WHC will tell you if the request has been granted or not.

Contact Details
To exercise all relevant rights, queries of complaints please in the first instance contact WHC by emailing, or by post to Whitehaven Harbour Commissioners, 27 Lowther Street, Whitehaven, Cumbria, CA28 7DN.
Alternatively, you can contact the Information Commissioner as follows:
ICO - Helpline 0303 123 1113 -